We do not offer the option of a full refund unless the item is genuinely faulty.
We are happy to exchange or provide a credit note under the following conditions:
Please Note: No refunds or exchange on sale items
We do not cover return postage costs, the customer must pay for return postage if they are unable to make the exchange in store.
Please email us at email@example.com to request a refund (faulty items only), exchange or credit note for your item/s.
We will then provide you with details to return your item/s back to us.
Once we receive your item, providing it in saleable condition, we will issue you an exchange or credit note within 2 business days of receiving the item.
Bambi & Bow offers Australia wide shipping.
Orders are shipped via Australia Post and are dispatched within 48 hours You should receive your delivery within 3-5 business days for regular post with the exception of delays in high demand times such as Christmas.
Orders are shipped via Australia Post and are dispatched within 48 hours. You should receive your delivery within 1-2 business days for express post with the exception of delays in high demand times such as Christmas.